Moon Travels
At Moon Travels, we respect your privacy and give you full control over your account and personal data. You can request to delete your account and associated data at any time.
🔐 How to Request Account Deletion
To delete your Moon Travels account, please follow one of the methods below:
Option 1: Email Request
Send an email from your registered email address to:
📧 contact@moontravelsandtours.com
Subject: Delete My Moon Travels Account
Please include:
- Your registered email address or phone number
- Your full name (as used in the app)
- A clear request to delete your account
Option 2: Phone Support
You may also contact our support team directly:
📞 +91 9159 208 860
Our team will guide you through the account deletion process.
🗑️ What Happens After Deletion?
Once your request is verified:
- Your account profile will be permanently deleted
- Your personal information (name, email, phone number) will be removed
- Any booking or travel-related data will be deleted, except where retention is required by law
- Account deletion is usually completed within 7–14 working days
⚠️ Please note: After deletion, your account cannot be recovered.
📄 Data Retention Policy
Some transaction or booking records may be retained temporarily if required for:
- Legal compliance
- Tax or accounting purposes
Such data will be securely stored and deleted automatically after the required retention period.
❓ Need Help?
If you face any issues, have questions, or believe your account has already been deleted, please contact us:
📞 +91 9159 208 860
📧 contact@moontravelsandtours.com
